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The
Handmaiden works for the boss. She cozies up to whomever it is
male or female - and derives her power purely through affiliation.
In preteen society, every popular girl has her handmaiden. The
pattern is not so very different in business. One is likely choose
to be the handmaiden of a power figure when one has little confidence
in one's own competence.
The more other-directed one has been in life (pleasing parents
with good grades, or pleasing authority figures through service
and obedience), the easier it is to continue playing this role
in professional life. More often than not, the power figure subtly
reinforces the asymmetrical power relationship, because it is
both useful and flattering.
The
Male Impersonator is more manly than Larry Ellison. She dictates,
swaggers, and exercises tight control over information flow. Whether
she wears feminine power suits or black leather pants, her message
to others is, "don't mess with me or I'll have your ass."
Her dual is the Queen Mother, who hides her black-widow power
behind an effusive display of nurturing care. She deftly deploys
the tools of affiliation and exclusion to train others to need
what she has to give. The indirect nature of her power makes it
at once deniable and irrefutable.
Of
all these dysfunctions, the Best Friend may be the most tragic
type of female manager. Girls, more than boys, are raised to depend
upon the approval of their peers and to be seen to be fair and
"nice." A manager who needs also to be a Best Friend
must preserve the good feeling of every employee no matter what
the cost. She and her organization become paralyzed in the absence
of consensus.
Well,
nobody's perfect. I can see something of myself in every one of
the stereotypes I just described. Despite our disabilities, the
women and men of Purple Moon were remarkably dedicated to the
company's social goals as well as to its financial health. I don't
think the irony was lost on any of us that the path to business
success would require that we address within ourselves those very
difficulties that our products tried to speak to in the lives
of little girls.
After
the company closed down, we had a wake for Rockett at my house.
Each of us spoke, and as founder I delivered the final eulogy.
Rockett's little plastic body was laid out on an antique table
in my living room in her own miniature locker. Black candles,
bouquets of purple irises, and a seriously depleted bottle of
Irish Whisky flanked the casket. I poured a shot for myself and
one for Rockett in a plastic medicine cup that had belonged to
one of my daughters. "We're always trying to heal something
lousy childhoods, raw deals, crappy self-esteem. We were
trying to heal something when we made her." I lifted my glass
and the roomful of former Purple Moon employees followed suit.
"To us."
My
daughters stepped up to the table and took up the little coffin
like pall-bearers. People wept openly as the body passed. The
procession marched solemnly upstairs.
Then
the miracle occurred. Like an angel, Rockett descended slowly
from above, transformed. Her lavender sweater had disappeared
beneath a billowy, hot-pink gown. Pink-feathered angel wings fluttered
as she was lowered on a piece of pink yarn by giggling girls on
the landing. A cheer rose from the assembled artists, writers,
animators, producers, marketers, and kids. Rockett was going to
join Barbie in the afterlife, where, we hoped, she would kick
some bright pink butt.
The
coffin with Rockett still in it is in the top of
my closet now. My little girls have become teenagers, spinning
slowly away into their grown-up lives. I've begun to rediscover
the joys of teaching and writing. I've had quite a few interesting
consulting gigs since Rockett went upstairs, but none of the consumerist
crap that passes for "our industry" these days has tempted
me to make another passionate, all-consuming commitment. Not yet.
This little red-headed girl is now a middle-aged "veteran"
of Silicon Valley. I've learned some chops, and there must be
something worth doing out there. Any day now, humanism will be
fashionable again.
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